Our purpose is to ensure we maximise our contribution to the highest quality; compassionate care towards achieving excellent health and well-being outcomes.
Our values are at the heart of everything we do, in fact they form the basis which our company values are based upon. The values also, are the foundation upon which care is delivered to all service users and ensuring that care is tailored to individual needs and safe. Appropriate systems and tools will be established and maintained to ensure we can evidence a quality service that is appropriately audited allowing all to challenge and question that service, ultimately leading to service improvement when required.
Solution2Care Services organisational values:
- Dignity and Respect
- Honesty and Integrity
- Effective Communication.
To compliment and enhance Solution2Care Services quality of care; we also adhere to the below nursing standard ‘6cs’ of care:
Care is our core business and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them, consistently, throughout every stage of their life.
Compassion is how care is given through relationships based on empathy, respect and dignity it can also be described as intelligent kindness and is central to how people perceive their care.
Communication is key and central to successful compassionate and caring relationships and to effective collaborative teamwork. Listening is as important as what we say and do and essential for “no decision about me without me”. Communication is the key to a good workplace with benefits for those in our care and staff alike.
Courage enables us to do the right thing for the people we care for, to speak up when we have concerns and to have the personal strength and vision to innovate and to embrace new ways of working.
Commitment to our service users and populations is a cornerstone of what we do. We need to build our commitment to improve the care and experience of our service users, to take action to make this vision and strategy a reality for all the meet the health, care and support challenges ahead.
Each of our values and behaviours carry equal weight. Not one of the values is more important that the other five. The values importantly focus on putting the person being cared for at the heart of the care they are given.
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