Understanding, caring, nurturing, supporting – these values are at the heart of everything we do. We believe that creating a safe, stable and supportive environment is the foundation for a brighter future.
We help people with the full range of daily living tasks whether personal care, meal preparation, laundry, shopping, housework or managing finances and correspondences. In addition we support adults with learning and physical disability to lead an active social life, supporting them outside as well as inside the home.
Our care plans are built to accommodate not just the assessed needs of the service user, but also their preferences and aspirations. This person-centred, outcome-focused approach gives our service users more choice and control over when and how they access the support they need.
We see the person before the disability, even where a service user’s behaviour is very challenging. Our support staff receive extensive training in supporting people who might present behaviour that is difficult to manage and we always have the rights, dignity and safety of our service users at the forefront of our minds.
We support a range of people with learning disabilities to maximise their independence whatever the extent of their impairment. Whether providing sensory stimulation to the most profoundly disabled or supporting young adults to set up independently in a new home. We adhere to our principles of empowerment and person-centredness, making a real difference to every individual we support and focusing on achievable aspirations and goals.
Importantly, we take special care to ensure that we match the right care worker with the right service user, looking to build a relationship centred on trust and companionship.
LEARNING AND DISABILITY CARE
Many of the service users we provide care for live with wide ranging physical disabilities from limited mobility, wheelchair users, those who are bed bound and require hoist transfers.
We also provide for a wide range of adults with mental health and learning disabilities including ADHD, depression, autism and Downs syndrome. A large aspect of the care provided here involves escorting the service user to enjoy external activities that promote social inclusion such as swimming, social groups at day centres and cinema visits.
During our service provision we are entirely responsible for the well-being of the service user, their safety whilst being escorted to and from the external venue and whilst doing any set activity. We are responsible for the risk assessments for both the home and the external venue.
These risk assessments are scored using H&S guidelines. If the service is focused and set in the service user’s home, our responsibility levels are to ensure the service user safety is paramount during any moving and handling task, their wellbeing is maintained through medication promoting and they are afforded their equal rights if they fall into any of the 9 protected characteristics.
We can provide the following services:
- Getting out of bed
- Washing, Bathing, Showering, Oral hygiene
- Dressing and personal appearance
- Managing continence
- Skin and hair care
- Assistance with managing medicines
- Assistance with going to bed
- Complex care
- 24 hour Live In care
- Sleeping night and waking night
- Dementia care
- Holiday help
- Short breaks (inside and outside the home)
- Social and leisure activities
- Aspergers` Syndrome
- Depression, anxiety and phobias
- Bipolar disorder
- Assistance with laundry/ironing
- Making /changing the bed
- Washing up
- Light housework
- Assistance with shopping
- Assistance with meal and drink provision
- Managing food hygiene
- Assistance with menu planning
- To assist with bill payments
- To assist with collecting pension, benefits, prescriptions
- To assist with correspondence
- To assist with use of telephone